Sunday, January 8, 2012

Two Bags Full of Expensive Cost Savings

A grocery store switched to a new supplier for the clear plastic bags which customers use for fresh produce. While selecting some lovely Ambrosia apples, the bag burst, dropping eight shiny apples on the hard floor - eight apples, bruised and ruined. The produce clerk says, "We're telling everybody to use two bags now, because these bags are so much thinner and keep breaking."

So, the company is trying to save money by buying thinner produce bags, but the bags are breaking, produce is getting damaged, staff is having to do more cleanup, and customers are using two or being inconvenienced. A misguided attempt at cost saving.

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