Friday, February 3, 2012

Got Anything Cheaper?

A Canadian farm-equipment manufacturer changed bolt suppliers, choosing a much cheaper offshore source and buying large quantities to reduce their unit price by almost 70%. Within six months, several units had failed in the field, with failed bolts. Forensic testing revealed inferior steel in the bolts despite satisfactory initial quality testing. A recall and retrofit of equiment cost the company approximately thirty times the total anticipated savings. They switched back to their original supplier.

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