Friday, October 8, 2010

Rapid Improvement Projects

Are there areas of your business that continually struggle? Are your people having trouble keeping up with your customers’ continually increasing requirements? Maybe growth has strained your systems beyond their capacity. Or perhaps a slowdown has made you realize how out-of-control everything has been. Regardless, it’s gotten to the point that you have to make some changes, and you have to do it now.


You don’t have to figure it out yourself. By pulling together a cross-functional team that includes people who work in the area, people from other involved departments, and outside eyes from valued customers and suppliers, a Rapid Improvement Project can help your people to:

  • Map out the current process, warts and all.
  • Recover from the shock of seeing your current process.
  • Learn to see wastes in the process.
  • Map out a future version of how the process could be, should be.
  • Identify specific changes to help make the leap from here to there.
Using principles and tools from Lean Enterprise and Systems Thinking, a Rapid Improvement Project empowers your people to address a struggling area of your operation. Along with some pre-interviews and preliminary data gathering, a Rapid Improvement Project can often accomplish in a day what has been dreamed of for years. And, because your people create the improvement, it tends to be an enlightening, positive, and productive experience.

The idea is not to create a perfect process in a day. The idea is to get the right people in the room, get everyone looking at how the work really happens (not how you think it does), and identify changes to make it immediately more efficient. It’s not magic, and your ugly old frog might not instantly turn into a handsome prince(ss). But it is a strong, quick and reliable method for improving whatever it is you do.

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