A review of the reports that were being collected by a small retail chain revealed that four out of six reports that were regularly generated to coordinate inventory were not used by anyone for anything. It appears that there were initially good reasons for creating each of the six reports, but along the way, those reasons had become obsolete. A culture of blame fostered a just-in-case behaviour throughout the organization. Consequently, noone was willing to stick their neck out and say "We don't need to do this anymore".
Eliminating these four extraneous reports and the associated data collection and data entry saved an estimated six hours per week at five different branches. So, about one full-time position was freed up by eliminating a task that was adding no value.
What data are you collecting that is no longer useful? What reports should you phase out? How much wasted time can you free up?
Take a look.
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