Leadership Not Loudership

A military commander with thirty years under his belt described the huge changes in how the Canadian military manages its people.

"When I joined up in the 1980's, it was all about Loudership, with officers yelling at you, spit flying, veins popping. Terrifying really. And that's how I learned to manage, that's how they taught us to lead."

"That's not OK anymore. Now, it's all about leadership, about talking, and listening. There was NO listening before - it was hard to listen when you were screaming at someone. It's way better now, but it was a hard change."

"Discipline is different, it's less now, and that's a little harder, but performance is way up, retention is way up. It's better."